Privacy Policy

1. Information you provide

When you submit a booking or callback enquiry, the website may collect the information you enter, such as your name, mobile number, email address, selected service, preferred date and preferred time. If you contact us by phone, WhatsApp or email, the information you choose to share through those services is also handled through the relevant communication channel.

2. Optional phone location

The booking form may ask your browser for permission to access your current phone location. Location access is optional and requires your browser or device permission. If you allow it, the website may attach approximate GPS coordinates and accuracy information to that booking enquiry so the team can understand where the enquiry was submitted from. If you deny or block location access, you can still submit the booking form.

3. Website analytics and traffic information

The website may record basic traffic and interaction information such as page visited, date and time, browser, device type, operating system, referrer, campaign parameters and a shortened or hashed network identifier. This information is used to understand website usage, booking sources and call or WhatsApp interactions.

If enabled in the admin panel, the site may also use Google Tag Manager, Google Analytics 4 and Meta Pixel. Those services may place or read cookies or similar browser identifiers according to their own policies and settings.

4. Cookies and local browser storage

The website may use cookies or browser storage for essential session functions, security, visitor counting, campaign attribution, popup frequency settings and remembering limited website behaviour. Some tracking technologies are active only when the related analytics or advertising integration has been enabled in the website admin settings.

5. How information is used

• To respond to booking and callback enquiries.
• To confirm requested services, available timing and current offers.
• To send enquiry notifications to authorised business email recipients.
• To measure website traffic and marketing source performance.
• To help prevent spam, abuse and repeated automated form submissions.
• To maintain the security and operation of the website and admin area.

6. Sharing and service providers

Information may be processed by technical services used to operate the website or communicate with you, such as the hosting provider, email delivery service, Google services, Meta services, WhatsApp and mapping services. We do not state that these third parties are controlled by The Body Spa; their own privacy terms apply when you use their platforms.

7. Data retention and security

Booking and traffic records may be retained for business follow-up, reporting, security and operational purposes. The website uses access controls and protected storage locations for administrative data, but no online system can guarantee absolute security.

8. Your choices

You can choose not to provide optional location access, block non-essential cookies through your browser, avoid analytics-enabled interactions, or contact the business directly by phone instead of using the online form. You may also contact us to ask about information submitted through the website and request correction or deletion where reasonably applicable.

9. Contact about privacy

For privacy questions relating to this website, contact The Body Spa at thebodyspateam@gmail.com or call +91 73111 64254.

10. Changes to this policy

This policy may be updated when the website, tracking integrations, booking process or business contact methods change. The “Last updated” date at the top of this page shows the current published version.